Overview
Forethought is an AI-driven omnichannel support automation platform. It helps customer support teams deliver efficient and accurate responses for businesses across industries.
Key Features
AI-powered ticketing, self-service solutions, reporting & analytics, omnichannel support.
Pros
Improves response time, reduces support costs, scalable solution, integrates with major platforms.
Cons
Requires time to implement effectively, pricing might be high for small businesses.
