Overview
Kommunicate is a customer support automation platform that offers live chat and chatbots for businesses, targeting customer support teams and service-oriented companies.
Key Features
Live chat, chatbot integration, AI automation, multi-channel support, analytics dashboard.
Pros
Customizable chatbots, easy integration with websites and apps, real-time customer support, robust analytics, scalable.
Cons
Limited customization options for beginners, may require some technical knowledge for advanced features.