Overview
Haptik offers AI-powered conversational solutions designed to automate customer service and enhance customer interaction. It primarily targets businesses looking to improve customer engagement and support through chatbots and virtual assistants.
Key Features
Conversational AI, intelligent bots, customer support automation, multilingual capabilities, analytics dashboard.
Pros
Scalable solutions, multilingual support, robust analytics, easy integration with platforms.
Cons
Complex setup for non-technical users, premium features can be costly.
