Armen Kocharyan: How to Manage a 300+ Member Team and Scale Your Business

From rebuilding after Soviet collapse to scaling one of the world’s premier software outsourcing companies — Armen Kocharian’s story is one of resilience, vision, and relentless values.

On today’s episode of the [A] Growth Ventures Podcast, Hamlet Azarian sits down with Armen Kocharian, Managing Director and Co-founder of Volo Global, to explore how a 28-year-old developer built a global tech powerhouse with over 300 employees across 7 offices — while never losing sight of the core values that started it all.

What We Explored with Armen Kocharian

The Origin Story: Building During Turbulent Times

Armen takes us back to post-Soviet Armenia — a time of blackouts, war, and scarcity — and shares how those hardships shaped Volo’s DNA of resilience and deep technical excellence.

The Birth of Volo: Lessons from Early Product Innovation

Before Volo, there was IDram, Armenia’s first digital payment platform. Armen reveals how his experience in product and regulation inspired a new model of outsourcing — one centered around true strategic partnership.

The Power of Values: How Trust and Care Built a Lasting Culture

From day one, Volo was built on a foundation of trust, empowerment, and team-first leadership — and Armen shares exactly how they maintained that culture even as the company scaled beyond 300 people.

Growing Without Breaking: How Volo Weathered Global Shocks

Whether facing economic downturns, wars, or tech industry disruptions, Armen’s team stayed steady. Discover the systems Volo put in place to ensure zero failed client projects and zero panic moments — even in the toughest times.

Leading Through Change: From Hands-on Developer to Strategic CEO

Hear the emotional moment Armen uninstalled his coding environment — and the leadership transformation that followed as he learned the power of delegation, coaching, and breakthrough thinking.

Embracing the Future: How Volo is Leading the AI Revolution

Rather than resisting change, Armen has pushed his entire company — from developers to HR and sales — to integrate AI tools across all departments, positioning Volo as a leader in AI-driven digital transformation.

Check out our recent podcast featuring Artem Harutyunyan, discussing AI solutions and predictions.

Key Takeaways

• 01:00 — How Armenia’s hardship years forged a new generation of tech leaders
• 05:00 — Launching IDram and pivoting to global outsourcing
• 10:00 — The cultural pillars that scaled with Volo’s growth
• 24:00 — How Volo handled global downturns without losing clients
• 29:00 — Personal leadership transformation: letting go of “doing everything”
• 33:00 — Volo’s strategy for AI adoption across all functions
• 40:00 — The future of outsourcing, AI, and leadership in tech

Final Thoughts

Armen Kocharian reminds us that true growth comes from sticking to your core values — even when the world around you is shifting at full speed.
His journey is a masterclass in how to scale without losing your soul — and why resilience, trust, and continuous learning will always be the best competitive advantage.

If you’re serious about building a business that lasts, this conversation is essential listening.

Connect with Armen on LinkedIn and learn more about partnering with his team at Volo.Global — or reach out to Hamlet Azarian for a personal introduction.